WHY USE SILK?

Great benefits come with silk! Silk is anti-aging and hypoallergenic. It prevents fine lines, creases on your face. In another words, it is wrinkle-resistant in the long run. Silk prevents moisture loss compared to cotton which keeps your skin hydrated and prevents occurrence of wrinkles while also preventing acne and breakouts.

Our silk products are perfect for hair as they prevent frizz and breakages due to lack of friction. Say good bye to dull lifeless hair :)
Silk is also a natural temperature regulator!

WHAT IS THE DIFFERENCE BETWEEN SILK AND SATIN?

From a technical standpoint, 'satin' should not be classified as a fabric; rather, it serves as a finish. The term 'satin pillowcase' has evolved into a misleading abbreviation over the years, generally referring to a synthetic satin pillowcase, often made from materials like polyester. Despite the initial softness felt when handling synthetic satin, such as polyester, the disparity becomes noticeable after an 8-hour sleep, affecting both hair and facial skin.

In contrast, silk is a natural fiber, while 'satin' is derived from petroleum. The latter is characterized by its thinner, rougher texture and tendency to 'sweat,' essentially undermining the expected benefits. Our silk products boast a charmeuse finish, similar to satin but superior for silk pillowcase purposes due to enhanced softness and improved breathability.

WHICH STYLE OF CAP WILL BEST SUIT ME?

We offer a number of different kind of silk caps to suit your needs from single layer to double layer style, adjustable with drawstrings and many more features. All our caps are elasticated so generally fit well, however if you are not sure about the fit, try choosing styles with drawstrings. Please feel free to email us if you are still not sure.

DO YOU DO CUSTOM ORDERS?

Yes! We do take custom orders for all our silk products however, custom order take slightly longer to process and come with an added charge.

WHAT IS MOMME?

Momme refers to the weight of the silk being used and hence the thickness. We at Marcheduluxe use 19 mm and 22 mm silk depending on the functionality of the silk product. For example for caps we use 19 mm as this is the optimum thickness for night time.

Our silk is sourced from certified silk suppliers who only produce the highest grade of silk.

HOW I CARE FOR MYSILK PRODUCT?

For those aiming to extend the life of their silk products, handwashing is recommended as the ultimate method. The gentler the washing process for your pillowcase, the longer it will retain its sheen. A shinier surface enhances its 'slip' quality, contributing to the health and beauty benefits it offers.

Similarly, when drying your silk products, only air dry to preserve its quality. We recommend gently steaming the silk products to remove any creases and retain shine after they are fully dry.

HOW OFTEN DO YOU SHIP?

It is our utmost priority to ship your orders within 1-2 business days. In rare cases if items are out of stock or need more time to be produced we will be in touch. If your order is urgent please do not hesitate to reach out.

WHATIS YOUR RETURNS POLICY?

We value our customers, and your satisfaction holds great importance for us. Our commitment is to go above and beyond to ensure your happiness.

For all refund or return inquiries, kindly direct your correspondence to marchedulux@gmail.com.

Should you receive a damaged or defective item, please reach out to us within 7 days of delivery, and we will arrange for a replacement.

If you decide to exchange an item due to a change of preference, it's not a problem. To qualify, please return the item within 30 days of purchase. Ensure you use a trackable shipping method, as we cannot be held responsible for missing deliveries. The returned goods must be unused, in the same condition as received, and in their original
packaging. A nominal freight fee will be applied to dispatch your replacement, based on your location.

Can I contact your PR or wholesale team?

Please contact us for any PR or wholesale inquiries at marchedulux@gmail.com